MarchForwardMedia (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect any personal data you provide to us via our website, social platforms, forms, and communications.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and PECR.
2. What Information We Collect
We may collect and process the following types of data:
Personal Information: Name, email address, phone number, business name Lead Information: Data entered via contact forms or AI chatbot interactions Technical Data: IP address, browser type, operating system, time zone Marketing Preferences: Data related to email opt-ins or ad campaigns Client Information: Project requirements, communications, usage data from deployed AI agents
3. How We Use Your Information
We use your data to:
Provide and manage our services (AI agents, lead generation, ad campaigns) Respond to enquiries and communicate with you Send proposals, invoices, and contracts Improve our website, systems, and client support Send promotional or educational content (with your consent) Ensure compliance with legal and contractual obligations
4. Legal Basis for Processing
We process personal data under the following legal bases:
Consent – where you’ve given explicit permission Contractual necessity – to fulfil services you’ve requested Legitimate interests – to grow our business and improve services Legal obligation – where required to comply with the law
5. How We Store and Protect Your Data
We store data securely using encrypted systems and trusted platforms (e.g. Google Workspace, Notion, CRMs). We limit access to your personal information and regularly review our security protocols.
All personal data is stored on servers located within the UK or EEA where possible.
6. Data Retention
We only retain personal data for as long as necessary to:
Fulfil the purpose for which it was collected Comply with legal, accounting, or reporting requirements
You can request deletion at any time (see Section 9).
7. Sharing Your Data
We do not sell your data.
We may share your data with:
Trusted subcontractors or software providers (e.g. CRM platforms, analytics tools) Legal or regulatory authorities where required
We ensure all third parties comply with data protection obligations.
8. Cookies
Our website may use cookies to enhance user experience. You can manage cookie preferences via your browser settings.
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data Correct inaccuracies Request deletion (right to be forgotten) Restrict or object to processing Data portability Withdraw consent at any time
